Betting Rules

1. General betting conditions

Candy96 Casino provides betting and gaming services subject to the rules displayed on the relevant website, platform or game. These rules may vary according to the type of bet, game, market, promotion or payment method. You are responsible for reviewing the applicable information before confirming a transaction or placing a bet.

You must be legally permitted to use online gambling services in the place where you are located. Players in Australia should check the laws that apply in their state or territory before using any gambling service. You must also meet any applicable minimum age requirements and complete any identity or account checks requested by the operator.

Your account must be registered in your own name, and the information you provide must be accurate, current and complete. You must keep your login details secure and must not allow another person to access or use your account. Bets placed through your authenticated account may be treated as authorised by you, unless there is evidence of a technical or security issue.

• Only one account should be used by each player unless expressly permitted under the applicable account rules.
• You must not use an account for another person or permit another person to place bets on your behalf.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must follow all instructions, limits and eligibility conditions shown on the site.
• You should check every bet carefully before confirming it.

Rules, markets, games and features may be changed, suspended or withdrawn where reasonably necessary. Changes may be made to reflect legal requirements, technical needs, security concerns, product updates or operational reasons. The version of the rules displayed at the time of your activity may apply, subject to any later correction or applicable law.

2. Placing and accepting bets

A bet is not accepted until it has been successfully submitted and recorded by the platform. A message, screen display or transaction record may indicate that a request has been received, but it does not necessarily mean that the bet has been accepted. You should retain any confirmation or reference shown after placing a bet.

The available stake, odds, return information and other details are shown before confirmation where applicable. You are responsible for checking these details, including the selected event, market, outcome, stake, price and any applicable conditions. If a bet is rejected, interrupted or not recorded, no betting contract is formed for that request.

Bets may be refused, limited, cancelled or subject to review where permitted by the applicable rules. This may occur because of a market suspension, an obvious error, a technical problem, a suspected breach of the rules, account restrictions, responsible gambling controls or legal requirements. Any action taken will be handled in accordance with the applicable terms and relevant law.

Technical interruptions and errors

Internet connections, devices, payment services and software can experience delays or failures. Candy96 Casino is not responsible for a request that is not received or recorded because of circumstances outside its reasonable control. If there is a technical error affecting a bet, game, price, balance or result, the affected activity may be reviewed and corrected in line with the relevant rules.

Obvious errors may include an incorrect price, market description, result, settlement calculation or display caused by a technical or human mistake. Where an obvious error is identified, the relevant bet or transaction may be corrected or voided as allowed by the applicable terms. The operator may provide an explanation where appropriate.

3. Results, settlement and payments

Bets are settled using the official result or settlement information relevant to the event or game. The applicable game rules or market rules normally explain which source, result, time, score or outcome is used. If information is incomplete, delayed, corrected or disputed, settlement may be postponed until the relevant information can be reasonably verified.

Unless specific rules state otherwise, later changes to a result may not alter a completed settlement. Examples can include appeals, disciplinary decisions, post-event adjustments or later corrections. The rule applying to the particular market or game takes priority over this general explanation.

• A winning bet is credited according to the displayed terms and the applicable settlement rules.
• A losing bet normally has no return unless a specific rule provides a different outcome.
• A void or cancelled bet may have the stake returned, subject to the relevant rules.
• Where a selection or event is abandoned, postponed or changed, the market may be settled, cancelled or held according to its specific conditions.
• Any applicable taxes, fees, charges or account adjustments will be handled as required by the relevant terms and law.

Balances, wagers and returns may be reviewed for accuracy. If an amount has been credited in error, the incorrect amount may be reversed or corrected. If you notice an unexpected transaction or balance change, stop using the affected funds and raise the issue through the available support process as soon as possible.

Withdrawal requests and payment transactions may be subject to identity verification, security checks, account status requirements and the rules of the selected payment provider. Processing arrangements can vary. You should ensure that payment information is accurate and that the payment method is held in your name where required.

4. Promotions, game-specific rules and prohibited conduct

Promotions, bonuses and promotional betting offers are governed by their own terms. These terms may include eligibility requirements, qualifying activities, time limits, wagering conditions, maximum or minimum amounts and restrictions on selected games or markets. If a promotional term conflicts with a general rule, the specific promotional term may apply to that offer.

Each game, sport, market or betting format may have additional rules. These can cover bet types, minimum and maximum stakes, selections, dead heats, ties, cancellations, accepted results, interruptions and settlement methods. You should read the information provided for the specific game or market before participating.

Prohibited activity

You must not attempt to manipulate a game, exploit a software weakness, interfere with the platform, use automated tools where they are not permitted, or obtain an unfair advantage through dishonest conduct. You must not collude with other players, provide false information, misuse payment methods or attempt to avoid account, identity, location or responsible gambling controls.

Suspected fraud, bonus abuse, collusion, technical exploitation or other prohibited conduct may result in an account review. Subject to applicable law and the relevant terms, access may be restricted, transactions may be delayed or cancelled, and funds may be withheld while an investigation is completed. Any decision will be based on the available information and the rules that apply to the activity.

5. Responsible gambling and resolving concerns

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only gamble with money you can afford to lose. Do not chase losses, borrow money to gamble, or play when you are upset, tired or under the influence of alcohol or other substances.

• Set personal spending and time limits where those tools are available.
• Take regular breaks and keep gambling separate from essential household expenses.
• Do not increase stakes to try to win back previous losses.
• Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
• Use available account restrictions, cooling-off or self-exclusion options if you need time away from gambling.

If you believe a bet was accepted or settled incorrectly, review the relevant market rules and your transaction history first. Concerns should then be raised through the support channel available on the website, with the account details, date, transaction reference and a clear explanation of the issue. Do not send passwords or other sensitive security information in a support request.

Candy96 Casino may update these Betting Rules from time to time. The latest version should be reviewed before placing bets. If you do not understand a rule, do not place the bet until you have obtained clarification through the available support options. By continuing to use the service after an update, you acknowledge the rules that apply to your future activity.