Welcome Bonus
100% up to $2,000 + 200 spins
Extra 10% match for crypto deposits
Wagering
35× bonus
Min. deposit
$20 AUD
Withdrawal time
2-6 hours
Max. win
No limit

Contact Candy96 Casino

If you need help with your Candy96 Casino account or have a question about our services, contact our support team at support@candy96-casino.best. Please provide enough information for us to understand your request and assist you efficiently.

Candy96 Casino operates under licence OGL/2024/431/0231 issued by the Curaçao Gaming Authority (CGA) and holds an additional licence from Anjouan, providing regulatory oversight for its platform.

Welcome Bonus100% up to $2,000 + 200 spins

  1. OperatorBridge Technologies B.V.
  2. Established2024
  3. Game Providers102
  4. CurrenciesAUD, BTC, ETH, LTC, USDT

How to get in touch

For assistance, send your request to support@candy96-casino.best. Our support team can review your question and provide guidance based on the information available for your account. Responses are usually provided within 24 hours, although the time may vary depending on the nature and complexity of the request.

To help us respond faster, include your account email address or username, a short description of the issue, and screenshots if relevant. Do not send your password, full payment card details or other sensitive security information in an email.

Common reasons to contact support

  • Account access, profile or verification questions
  • Deposit and withdrawal queries
  • Questions about bonus terms or eligibility
  • Technical problems, errors or website issues
  • Responsible gambling requests, including help with account restrictions or taking a break

When contacting us about a transaction or technical problem, include the relevant date, approximate time and any reference information shown in your account, where available. This can make it easier for the team to locate the matter and provide a clear response.

Please send one message per issue where possible and keep the subject line clear. If you are replying to an existing support conversation, continue in the same email thread so the relevant information remains together. For responsible gambling concerns, contact support as soon as you feel assistance or account restrictions may be appropriate.